Honeywell Vista 10P, 15P, 20P, 21iP, SafeWatch Pro 3000 Hardwired Panels
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For hardwired security systems there will be a metal enclosure located somewhere out of sight such as in the basement, closet, garage, but always in a protected space. Alarm panels are low-voltage devices and use plug-in transformers rather than direct 120VAC wiring. The transformer will be close to this panel enclosure and usually screwed to the outlet cover plate so no one unplugs the transformer accidentally disabling the alarm. The system’s backup battery is inside this enclosure and can easily be disconnected which will be needed to reset the Installer Code. All configuration/programming is stored on nonvolatile memory so there is no danger of losing anything when power is lost. Here are the steps:
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- Unplug the 16.5VAC transformer from the 120VAC unswitched wall outlet. If you can’t seem to locate this transformer you could also carefully remove the wire from Terminal 1 on a Vista panel. Be careful to not short out the transformer by touching the metal enclosure or any other screw terminal.
- Unplug the backup battery located in the metal enclosure. Just slide either the Red or Black wire off of the clip on the battery. There is no need to disconnect both the Black and Red, just one.
- Ensure the system keypad is dark (no power)
- Wait ten seconds then plug the battery back in.
- Plug the transformer back in or reattached the wire to Terminal 1.
- Check system keypad to see that the system is booting back up. It may take a minute or so to return to its normal display.
